Welcome to Janmary Designs, these are my terms and conditions
P A Y M E N T
I accept PayPal. You do not need a PayPal Account to pay for your items through PayPal.
Payment must be made in full and have cleared before the item is shipped.
Customers in the UK can pay with a direct bank transfer if they wish, please contact me directly if you want to use this method.
S H I P P I N G
If your order is a gift going directly to the recipient, I can include a personal message card from you for no extra charge. If you would like this service please let me know what you would like me to write during checkout.
Items are shipped in a gift box with “Janmary Designs … handcrafted for you in N Ireland” on the box.
I offer FREE shipping worldwide. I do not ship with tracking as it is very expensive, if you wish to ship with tracking please contact me before ordering for a quote.
Please note that items sent outside the UK may be subject to import duties, fees and taxes. Any additional fees incurred are the responsibility of the customer. If you are unsure, we recommend that you contact the appropriate authorities prior to purchase.
Janmary Designs is located in Northern Ireland
- Shipping within the UK normally takes 2-3 working days
- Packages shipped to Europe normally take 5-8 working days
- Shipping to the USA have been experiencing some delays due to American customs legislation. Packages normally take around 2 weeks to arrive, however some have been delayed as long as 10 weeks. This does not happen often, but it can happen
- Shipping to the rest of the world takes approximately 1-2 weeks, although customs can occasionally delay packages further.
R E F U N D S and E X C H A N G E S
If you are unhappy with your order for any reason please contact me within 5 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.
C U S T O M – O R D E R S
I love custom orders! Please feel free to contact me with your needs and I look forward to working with you on your one of a kind design.